Trash is a dirty business, and unfortunately it attracts some dirty behavior. The entire system is setup to favor the trash hauler, NOT you the property manager, building owner, or consumer of trash hauling services.
How much time do you have?
Unfair Contracts, poor service, regular price increases - it's all a part of the game. Not enough is being done to EARN your business.
Exclusive rights, restrictive and long-term, automatic renewal, all sorts of fee penalties - this is not a real business relationship. These are contracts designed to extract money from customers.
It can be challenging to understand waste hauling contracts, and that's because they're intentionally written to be confusing.
We make this possible even though the contracts are written to appear non-negotiable.
Any other business has to live up to the customer's standard of quality, so why is the Trash Industry allowed to define its own standard?
These problems happen too frequently and it shouldn't be your responsibility to correct them.
The status quo is a confusing system designed to extract money from you.
It's hard to know because the haulers sneak fees into invoices. There's little to no transparency or guarantee that the fees adhere to the contract.
Your average trash output probably doesn't change much over time, so why does the bill keep creeping up without justification?
It's all too common that customers are paying for way more trash service than they need. Sometimes they're literally paying for air to be taken away.
No, they're paid to pickup a potential volume each month, not to routinely right-size your service.
Do you ever wonder why the cable company can't just show up on time? Trash hauling is no different.
It's annoying. The service experience should be much better.